Team Leader Resources
- Schiedam, Zuid-Holland
- Vast
- Voltijds
- Securing the delivery of the right skill at the right place and at the right time and by doing our job first time right to ensure improved customer satisfaction
- Manage assigned service delivery activities within reporting team
- Lead and coach personnel within own team(s).
- Contribute in the creation of the action plan for relevant organisation and implement assigned actions.
- Ensure that the business objectives and targets are met.
- Monitor and report business performance in assigned team.
- Ensure the development of the personnel within assigned team.
- Ensure the implementation of the processes and tools according to business as well as Quality, Health, Safety and Environmental guidelines.
- Promote Operational Excellence in the processes to improve the customer experience and customer value
- Cooperate with relevant internal stakeholders.
- Drive Wärtsilä Purpose and demonstrate Wärtsilä values
- Understand the value of collaboration and benefits it brings
- Safety first mind-set
- Good leadership skills with experience in a leadership role.
- Experience working within Service Delivery and the Marine Industry.
- Experience and a knowledge of the local markets beneficial.
- Knowledge and understanding of Field Services.
- Excellent communication skills and a well-developed cultural awareness and situational sensitivity.
- Be recognised as a leader with the ability to build high performing teams based on trust
- Have high integrity, listen with good intention, appreciate feedback and support people to grow
- create clarity on direction and inspire people to take action towards future goals
- Enjoy creating clear business value with a goal-oriented mind-set
- Drive results with excellent planning and remove obstacles for success of our employees
- Be accountable for business impact and act to adjust when performance is not as expected
- Develop an organization with high passion and drive - while making sure that it is fun doing business