Ray-Ban Brand Account Manager (South Region)

• Guarantee sales in your area or assigned clients/products - by delivering individual targeted sales volumes, values, return rates and brand distribution and penetration objectives by effectively identifying and meeting customer needs;
• Develop business by building relations with customers and visiting them periodically;
• Effective territory coverage - you will ensure frequency of visits and a consistent level of service for all customers in accordance with company guidelines;
• Drive customer recommendation - ensuring effective brand, product, and visual merchandising training for your customers’ sales and/or dispensing staff to ensure that our customers not only buy our products, but actively recommend them;
• Follow up new leads and referrals resulting from field activity;
• Keep product range at clients’ outlets, quality and quantity of stock and store supplies under control, ensure that orders input is done in a timely manner and control on orders execution;
• Identify and resolve client concerns related to Luxottica products and services;
• Guarantee respect and correct deployment of commercial policy;

• Deliver presentations of new collections to clients at least two times per year for registration of orders in accordance with adopted annual plan of the Company;
• Support local and international events and trade marketing and visual merchandising initiatives;
• You will demonstrate outstanding product knowledge - understanding, demonstrating, and bringing to life the histories, visions, and stories of individual portfolio brands as well as the superiority of Luxottica manufacturing; acting as a brand ambassador. Effectively managing a brand portfolio to meet the needs of company, brands, sales team, and customers.
• You will act as a guardian of the Culture - leading by example in all of the above; maintaining focus on brand building as the cornerstone of our success; demonstrating integrity and trustworthiness, according to company values Passionate, Imaginative, Entrepreneurial, Simple and Fast;
• Act as a guardian of the Brand - building an account base to deliver and exceed objectives in line with brand strategy is essential using a structured approach to sales meetings;
• You will use appropriate questions to establish customer needs, answering customer questions and handling objections effectively, applying a professional and structured approach to conducting sales meetings, preparing and following-up in an effective and expedient manner in line with company standards

• A ‘can do’ attitude – be performance driven, take full ownership for personal and team results while continually striving to find new ways to improve;
• Effective planning - implementing an effective customer contact strategy: demonstrating a consistent, and effective customer meeting;
• Schedule and routinely scheduling future appointments at the end of each call, building effective ‘bottom up’ customer goals in order To deliver objectives; and
• Being an active team member - creating internal and external business partnerships, showing a willingness to share ideas and actively supporting other members of the team and other company functions.
• Have strong interpersonal and communications skills;
• Have a full, clean driving licence (essential);
• Fluent Dutch speaker; English is a plus.
• Have demonstrable customer service and selling experience, ideally in a field sales environment;
• Preferably have an understanding of the Optical Industry;
• Ideally, have experience of the luxury fashion industry; and
• Preferably, have a bachelor’s degree.
• Have strong iPad and PC skills including competent use of the Microsoft Office;

• The normal working hours will be full time, Monday to Friday. However, you may need to work longer when necessary. The role is predominantly field-based; 95% of your time will be spent visiting customers. You may occasionally need to attend conferences, trade fairs and exhibitions.
• Depending on the size of area you cover, your job will involve overnight stays away from home. Exceptional time out of the field for preparatory purposes will require the prior written consent of a direct line manager.
• The physical nature of the role requires frequent and sometimes prolonged driving of a car, walking and standing during store or customer visits, lifting boxes and sample cases to and from customer locations, and preparing or packing merchandise or sales materials. The employee may be required to stoop, kneel, crouch, climb, and reach above shoulder height or below waste height during the course of their day to day work. Proper lifting techniques are required. EssilorLuxottica is an equal opportunities employer; reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
• This role requires a current passport and full clean driving license and residence in the region (mid/west Netherlands)
• The role is focused around selling vista and sunglasses. Later this year the focus will be extended with a new wearable category.

EssilorLuxottica