Senior Product Owner

Alkmaar, Noord-Holland
Vast
Voltijds

1 maand geleden

At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you.At NICE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you.So, what's the role all about?NICE Alkmaar is a strategic R&D and Operations center of NICE, employing 50+ out of a global employee base of 7500+.The Compliance Group at NICE makes leading software products that are used by financial services organizations across the world to comply with financial market regulations. NTR-X is the world's first and only fully-integrated, cloud-ready next-generation omnichannel compliance recording and assurance solutionHow will you make an impact?Manage the requirements definition and ongoing prioritization of the development teams' backlog. Serve as the bridge between R&D and outbound functions. Elaborate on requirements and drive execution according to the roadmap.

Define detailed product requirements in alignment with PM requirements, and work with R&D to assure delivery of the right product/requirements
Coordinate content prioritization & dependencies with other TPMs, according to Division strategy, standards, roadmap & global prioritization
Support detailed definition of Product roadmap
Work with architects, R&D, QA and 3rd party vendors to understand HL design, cross interfaces impact & architectural or non-functional features (FRD) and prepare for Sprint / build planning
Ensure that the right technology as defined by Architect is in use
Take decisions on usage behaviour as part of the user stories
Provide support to Customer Support, Professional Services and Technical Presales teams for Product issues
Deliver, in coordination with the Training team, technical training to relevant interfaces (Customer Support, Professional Services and Technical Presales etc.)
Full ownership of the following aspects of the release:

Prioritize R&D tasks including ongoing support SRs, in accordance with Product Management defined strategy
Follow up on execution on a daily basis
Take decisions that impact the direction for R&D execution within the sprint/build
Cross-dependencies follow-up for internal release coordination
Design and spec review, including performance tests and benchmarks, and sizing
Escalation to PM in cases of conflicts
Define release acceptance criteria
Support the PM in the development of use scenarios for technical users (e.g. non-functional requirements, serviceability etc.)
Review, give feedback & approve Product deliveries according to acceptance criteria within area of responsibility
Technical documentation enablement

Training material input and review
Technical documentation input and review
Release notes, Release notifications
Communicate and coordinate with Professional Services: Patches coordination, support major projects
Ensure the availability of a working environment for demo purposes
Work with User Experience to ensure product usability

Have you got what it takes?

5 to 8 years of overall IT industry experience
5+ years of experience working as a Business Analyst / Product owner for an enterprise-class software Company
Proven experience in the Communication Compliance domain
Strong background in Unified Communications platform or recording - Big Plus
Familiarity with Data Bases, UI design, Micro Service, Cloud applications and Azure Infrastructure.
Strong analytical and problem-solving skills
Vast experience with creating specifications (specifically the ability to understand business requirements) and delivering them to software teams

You will have an advantage if you also have:

Strong communication and presentation skills (English)
Excellent business and technical writing skills (English)
Background in Agile Development Methodologies, User Stories, Acceptance Criteria, Feature Prioritization while defining product specifications.
Experience in a customer-facing position, ability to manage customer expectations
Experience of working in a Global Company
Enterprise Software experience

What's in it for you?Learn more about the Benefits at NICEJoin an ever-growing, market-disrupting, global company where the teams - comprised of the best of the best - work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!Enjoy NICE-FLEX!At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.#LI-HybridAbout NICENICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NICE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation, or any other category protected by law.Requisition ID: 2005
Reporting into: Director, Product Management,Role Type: Individual ContributorAbout NiCENICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

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