With Relocation Support Dutch Speaking Customer Service

Cross Border Talents

  • Amsterdam, Noord-Holland
  • Vast
  • Voltijds
  • 4 dagen geleden
  • Versneld solliciteren
Position: Contact Centre Agent (Dutch + English)Location: Sofia, BulgariaWork Schedule:Full-time position with flexible shifts.Compensation:
  • Competitive salary with performance-based bonuses.
  • Signing bonus available.
Benefits:
  • Medical and dental insurance.
  • Life insurance.
  • Additional allowances.
Key Responsibilities:
  • Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
  • Troubleshoot and resolve customer issues by providing clear and effective solutions.
  • Keep customer records accurate and up-to-date.
  • Work collaboratively with team members to ensure high-quality customer service.
  • Identify opportunities to improve customer satisfaction and provide feedback to the team.
Qualifications:
  • Native or C2-level proficiency in Dutch.
  • Strong communication skills in English.
  • Previous experience in customer service or contact centres is a plus.
  • Excellent problem-solving skills and attention to detail.
  • Ability to quickly learn new systems and software.

Cross Border Talents