Senior Quality Assurance Manager (f/m/d/x)
- Amsterdam, Noord-Holland
- Vast
- Voltijds
- Perform on-site supplier visits and audits to manage their approval and drive strategic improvements in quality to decrease complaints and increase customer satisfaction
- Using your expertise, knowledge from industry and the supply base to develop best practice ways of working with your suppliers and internally
- Strategically manage supplier product quality and performance. Delivering focussed error (complaint) reduction initiatives and identifying projects that will improve our quality and safety standards
- Develop and maintain strong relationships with internal and external stakeholders to ensure optimal performance
- Investigate and manage quality issues with suppliers to ensure customer availability and quality is not compromised with thorough root cause analysis and corrective action
- Ownership of your category area to achieve key performance indicators relating to out of specification deliveries, customer complaints, and compliance metrics
- Manage and coordinate the onboarding of new suppliers and products ensuring compliance to food safety, legal and quality standards
- 4+ years of experience in quality and food safety management, ideally within the meat industry
- Experience in auditing food manufacturers; additional food safety qualifications (e.g. HACCP, internal auditing) are highly desirable
- Willingness to travel, including some international trips; 50% of time spent at suppliers, distribution centres and the base office
- Excellent English communication and negotiation skills; pragmatic in solving time-sensitive issues - German skills are a big plus
- Confident decision-maker who remains calm under pressure and in challenging situations
- Thrives in a fast-paced environment with the ability to multitask across competing priorities
- Comfortable working with cross-functional and international teams across HelloFresh markets (UK, DACH, France, Nordics, BNL); intermediate to advanced skills in Google Suite / MS Office
- Immerse yourself in a diverse global community of 90+ nationalities.
- Enjoy a competitive compensation package that goes beyond the norm, with perks like a HelloFresh- subsidized Pension Scheme, Berlin relocation support, and a Hybrid working model.
- Elevate your lifestyle with exclusive discounts on your weekly HelloFresh box and office meals.
- Invest in your growth with an annual learning & development budget, German language learning budget, and access to the HelloFresh Academy.
- Plus, we've got your well-being covered with mental health support, transportation perks, and working-parent-friendly benefits. From our 24/7 gym access,wellbeing platforms like Headspace and Spill, to sabbatical leave options, HelloFresh is not just a workplace; it's a lifestyle of perks and possibilities!