Specialist, Country Operations
- Rotterdam, Zuid-Holland
- Vast
- Voltijds
- Serving as first point of contact with assigned customers.
- Translating customer requirements into operational procedures, to enhance the overall customer experience.
- Utilizing appropriate project management methodologies to give assurance that intended outcomes are identified and achieved.
- Working with a range of internal and external stakeholders to play your part in ensuring on time-in full delivery of shipments from origin to destination, with a keen focus on cost reduction.
- Providing support in preparing reports for stakeholders, customers and lead business reviews as assigned.
- Collaborating with internal and external partners (2PL/vendors) that are involved in the delivery of defined customer programs.
- Establishing clear KPIs, building dashboards and presenting performance reports on a scheduled basis.
- Reviewing existing operations and implement innovation processes to generate new ideas.
- Bachelor's Degree or equivalent Level in Management or Logistics discipline preferable.
- At least 3 years of experience in Logistics industry in a similar capacity
- Strong client-facing and internal communication skills, both written and verbal communication
- Organizational skills including attention to detail and multi-tasking skills.
- Solid working knowledge of Microsoft Office
- Analytical skills and performance improvement methodology
- Customer-friendly and result-oriented person
- 13 months salary
- Participation in our global Cash Bonus Plan
- Pension Plan
- Regular trainings and excellent development opportunities within APL Logistics globally
- Working in an open team with a supportive working atmosphere
- Various benefits for birthdays, marriage, childbirth, long service as appropriate
- Office located in the city of Rotterdam by the river
- Hybrid working model
- Local and regional activities focused on employee engagement throughout the year