Sales Support Specialist
Arrive
- Amsterdam, Noord-Holland
- Vast
- Voltijds
In this role, you'll be an integral part of the Sales Support Team, focused on growing a high-quality customer base and enhancing the overall sales experience. You’ll contribute to both local and cross-country sales initiatives, working across departments to improve customer onboarding, retention, and loyalty.What You’ll Be Doing
- Support the local sales team’s day-to-day operations by improving tools, processes, and workflows.
- Work directly with inactive customers to re-engage and convert them into active, loyal clients.
- Reduce unnecessary B2B customer support contacts by streamlining and enhancing the customer experience.
- Drive onboarding, loyalty-building, and win-back strategies across key customer segments.
- Collaborate with local Customer Care and Sales teams to implement effective strategies and share best practices.
- Support quality assurance for local sales leaders and align closely with cross-functional teams.
- Contribute insights to global sales support teams, helping shape regional and EU-wide operations projects.
We don’t believe in a one-size-fits-all background, but a successful candidate may demonstrate:
- Fluency in both English and Dutch
- Curiosity and business acumen, with a desire to understand and improve support operations.
- Familiarity with contact centre tools and CRM/sales tools
- A flexible, agile mindset - comfortable working in fast-moving, multicultural environments.
- An innovative, goal-oriented approach with a focus on continuous improvement.
- Strong stakeholder management and relationship-building skills.
- A data-informed perspective to support and evolve sales strategies.
At Arrive, we're building more than sales pipelines - we’re building a better way to do business. You’ll work alongside passionate people in a supportive environment where your ideas, collaboration, and energy are valued.
This role offers a great platform to:
- Make a tangible impact on customer satisfaction and sales team performance.
- Work on high-visibility projects across local and European markets.
- Grow your skills in sales support, operational excellence, and cross-functional collaboration.
Apply now and bring your curiosity, energy, and expertise to the team at Arrive.About usArrive, including brands like EasyPark, Flowbird, RingGo, ParkMobile and Parkopedia, is a leading global mobility platform. Present in over 90 countries and 20,000 cities, the company helps people and decision-makers make smarter decisions about urban mobility and ease the experience of travel worldwide. Arrive delivers a unique combination of the core ingredients to make cities more livable: from smart payments and optimized car parks to data-driven traffic reduction and support for reinvestment in public transport and green space. It’s about more than function, it’s about saving time and simplifying the experience of travel for everyone. Travel is more than a journey, it’s how you Arrive.Arrive, including brands like EasyPark, Flowbird, RingGo, ParkMobile and Parkopedia, is a leading global mobility platform. Present in over 90 countries and 20,000 cities, the company helps people and decision-makers make smarter decisions about urban mobility and ease the experience of travel worldwide. Arrive delivers a unique combination of the core ingredients to make cities more livable: from smart payments and optimized car parks to data-driven traffic reduction and support for reinvestment in public transport and green space. It’s about more than function, it’s about saving time and simplifying the experience of travel for everyone. Travel is more than a journey, it’s how you Arrive.