Customer Service - French Speaking - part time

Randstad

  • Landsmeer, Noord-Holland
  • Tijdelijk
  • Deeltijds
  • 1 dag geleden
Are you looking for a rewarding part time job providing excellent customer service? Our client is searching for a dedicated and customer-focused Customer Service Representative to join our team in Landsmeer. As a Customer Service Representative, you'll be the voice of the company, ensuring customers receive exceptional support and service. what we offer
  • €15,57 - €18,46 per hour depending on experience
  • Possibility to get a permanent contract
  • Close by Amsterdam Noord, free parking
  • International company
who are youWe are looking for a highly motivated and experienced Customer Service Representative to the team. You'll need to be a strong communicator and problem-solver, ready to go the extra mile for customers.
  • 2-3 years of customer service experience
  • Experience in a complex organization
  • Proficiency in French and English (written & spoken); understanding Dutch is mandatory
  • Proficiency in Microsoft Office
  • A driving license is preferred
what will you doAs a Customer Service Representative,. you'll be the primary point of contact for the customers, handling their inquiries with professionalism and efficiency.
  • Provide daily support to customers via phone and email, adhering to service level agreements.
  • Handle order entry, address general inquiries, manage returns, and create new customer profiles.
  • Resolve customer complaints, collaborating with internal teams for effective solutions.
  • Work closely with sales, suppliers, carriers, and warehouses in Germany and France to ensure smooth operations.
  • Actively participate in process improvement initiatives to enhance customer satisfaction and operational efficiency.
where will you workYou'll be joining our client, a global leader in serving science, with a strong commitment to innovation and customer success. A dynamic and collaborative work environment where your contributions will make a real difference. job applicationReady to become a valued member of our client's team as a Customer Service Representative? Apply now!

Randstad