Senior Project Manager, Fintech Legal Operations

Booking.com

  • Amsterdam, Noord-Holland
  • Vast
  • Voltijds
  • 8 dagen geleden
Role Description:About Us: At Booking.com, data drives our decisions. Technology is at our core. And innovation is everywhere. But our company is more than datasets, lines of code or A/B tests. We’re the thrill of the first night in a new place. The excitement of the next morning. The friends you encounter. The journeys you take. The sights you see. And the memories you make. Through our products, partners and people, we make it easier for everyone to experience the world.About the Team: Our team is a dedicated Legal function within Booking Holdings, supporting one of the world's leading online travel companies, specialising in the provision of legal advice to enable the Booking Holdings Global Fintech strategy. We provide a full range of legal services for our global fintech products and payment solutions, focusing on supporting Booking.com, which has a dedicated Fintech Business Unit. As a key member of the FT Legal team, you will be crucial in ensuring our legal services are delivered effectively and efficiently. You will report directly to the Sr Dir, Fintech Legal at Booking.com, who is accountable for the day to day provision of legal services in support of Fintech at Booking.com.Job Summary: The Sr Project Manager, Legal Operations, FT Legal is a key member of our team to implement processes and structures to ensure goal achievement and to help the Fintech Legal team to partner with Fintech Business Unit and the wider stakeholder community more smoothly. They are responsible for coordinating the execution of the day-to-day operations of the legal service model in support of a major business unit (organization, department, area, function) to ensure that it runs effectively and efficiently, and lead independently End-to-end (E2E) processes with high complexity and high impact, from scoping to execution, analysis, recommendation and implementation.They also support the implementation of an effective rhythm of business both within the Fintech Legal team and cross departments and business units to achieve the shared objectives and mitigate key dependencies. The Sr Project Manager, Legal Operations will partner with the different teams in the Company to ensure the right tracking of the key initiatives deliverables and KPIs within the departments. Also they will support the adoption of Company wide processes within their department (eg. Quarter Operational Reviews, Strategic Portfolio Management tracking, Planning and Budget, etc).The Sr Project Manager, Legal Operations acts as a support for all the yearly planning activities, as well as the execution of the planned activities after budget submission.This role may also get involved in a strategy workstream, end-to-end activities of a project or change management initiatives.Key ResponsibilitiesCraft methodology and standards:Apply structured methodology to implement an effective way of running business as usual operations and to make it easier for the teams to work and achieve objectives.Support the scoping, design, execution of the processes and key initiatives to run the business and the organizationPositively and proactively contributes towards the craft, including being available to coach others, share best practices or participate in events or projectsProcess ExcellenceExecute thoughtful, yet simple, processes to increase efficiency and productivity.Implement the optimization of business operations by driving adoption of standardized processes across the departments to increase efficiency and effectiveness while also simplifying where possiblePlanningSupport annual and ad hoc planning processes within the department, by working closely with each sub-departments and collaborate with Finance & FP&A for a budget definition and resource allocation.CadenceSupport the preparation and facilitation of business reviews (monthly, quarterly, mid year), including managing follow up and ensuring actions are tracked and delivered.Performance managementImplement the measurement, reporting and analysis of performance (vs. KPIs), creating and automating reporting and performing analysis where possible.Stakeholder managementEffectively collaborate with various teams, departments, and stakeholders. Acts as a central point of contact, streamlining processes, fostering teamwork, and driving operational efficiency.Ability to influence up to Director level and productively interact with Sr Director level.Qualifications & Skills:
  • A legal qualification or equivalent exposure to legal industry or practice is likely to be required to be effective in role.
  • 5 - 8 years experience in legal project management ideally within law firms or similar working on banking & finance or fintech projects.
Craft skills: basic process management and problem solving skills including experience with project / change management approaches and phases. Preferably having a solid data and insights analytical skills, comfortable in facilitating effective governance and business as usual initiativesProven experience using project and task management software and tools, such as JIRA, Asana, Confluence or Trello.Have a basic business and good financial understanding, independently use quantitative and qualitative data to drive decision making.Ability to tell a clear story with data/insights. Have a good financial background to be comfortable in understanding business and financial metrics and identify key insights for decision making purposes.Ability to identify challenges and opportunities and recommend solutions/actions.Change Management basic background.Be able to effectively communicate with people of diverse background and seniority while building and maintaining lasting relationships. Skilled communicator and proven relationship builder, able to operate within a multitude of formal and informal networks while managing the competing interests of varied stakeholders.Strong interpersonal skills focused on collaboration. Building and maintain lasting relationships and connections with diverse teams, across the organization and outsideHighly organized and structured in order to make sure all processes run smoothly and in a reliable manner.Able to influence (senior) management and groups.Solve complex problems under minimal supervision. Able to break up a complex problem into actionable and easy to understand solutions. As well, they should be hands on and drive solutions to problems in partnership with the involved parties.Be able to ensure that outcomes of the processes and the BAU initiatives are in line with internal partners needs and expectationsFurther traits look for:Alignment with Booking.com’s values (Customer First, Succeed Together, Own It, Learn Forever, Do the Right Thing).Curiosity, flexibility, and a creative, pragmatic approach to problem-solving.Confidence with collaboration.Ability to influence stakeholders at all levels.Proactivity, resilience, and a drive to deliver results.Strong judgment with attention to both the big picture and key details.Courage to take a stance and make tough decisions.Team-oriented, self-aware, and a good listener.Agility in prioritizing and meeting deadlines.Forward-thinking, with a focus on emerging legal and policy issues.Why join the Legal & Public Affairs Team now?This is a pivotal moment in e-commerce and travel, and joining Booking.com’s Legal & Public Affairs (LPA) team provides you with opportunities to shape the future. The LPA team plays a key role in enabling Booking.com to become a one-stop solution for all travel-related needs, from accommodation to rental cars, flights and attractions, and beyond. This offers travellers what we like to call the ‘connected trip’ – enabling them to book every aspect of their travel experience seamlessly through our familiar, easy-to-use website or mobile app. As a member of the LPA team you will partner with the business to navigate complex regulations, build new products, and negotiate key deals—while driving ethical, sustainable growth.Who we are?We are an award winning team of around 200 professionals from 36+ nationalities, with lawyers qualified in multiple jurisdictions and non-lawyers specializing in public policy, economics, compliance, and risk. We have been recognised and shortlisted individually and as a team by the Legal 500 GC Powerlist, Assoc. of Corp Counsel, Global Competition Review, The Lawyer GC of the Year (shortlisted), Compliance Week and the Financial Times. We encourage active participation in the industry, with board membership and representation at industry bodies at multiple levels, starting with our Chief Legal & Public Affairs Officer, who is currently ACC President for Europe. We also engage with stakeholders on policy issues impacting travel and tech innovation, including through our new public affairs blog, ."As a team, we believe in:Being integral to decision-making, shaping Booking.com’s future.Supporting Booking's mission to make travel accessible, fostering openness and curiosity.Offering opportunities for team members to explore new areas or specialize.Providing holistic, integrated legal and public affairs advice.Continuously improving Legal Operations, innovating, and sharing best practices.Learning from mistakes and embracing growth.Working collaboratively with a sense of humor and enjoying the journey together!Benefits & Perks - Global Impact, Personal Relevance:Booking.com’s Total Rewards Philosophy is not only about compensation but also about benefits. We offer a competitive , as well unique-to-Booking.com benefits which include:Annual paid time off and generous paid leave scheme including: parent, grandparent, bereavement, and care leaveHybrid working including flexible working arrangements, and up to 20 days per year working from abroad (home country)Industry leading product discounts - up to 1400 per year - for yourself, including automatic Genius Level 3 status and Booking.com wallet creditInclusion at Booking.com:Inclusion have been a core part of our company culture since day one. This starts with our very own employees, who represent over 140 nationalities and a wide range of ethnic and social backgrounds, genders and sexual orientations.Take it from our Chief People Officer, Paulo Pisano: “At Booking.com, the diversity of our people doesn’t just build an outstanding workplace, it also creates a better and more inclusive travel experience for everyone. Inclusion is at the heart of everything we do. It’s a place where you can make your mark and have a real impact in travel and tech.”We ensure that colleagues with disabilities are provided the adjustments and tools they need to participate in the job application and interview process, to perform crucial job functions, and to receive other benefits and privileges of employment.Application Process:Let’s go places together:Detailed instructions on post-application requirements including any required application materials, deadlines, portfolios, coding challenges, or other assessments as defined by BU or department.Booking.com is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We strive to move well beyond traditional equal opportunity and work to create an environment that allows everyone to thrive.

Booking.com