
Floor Manager – Dutch & English
- Utrecht
- Vast
- Voltijds
+31 (0)70 311 7822
martin@bluelynx.comAPPLY REMOVEDescriptionOur client is a market-leading operator in the indoor leisure and entertainment industry, specialiсing in large-scale adventure parks that deliver active, engaging experiences for guests of all ages. With a well-established presence and a reputation for excellence, the company seamlessly blends energy, safety, and innovation across a diverse portfolio of attractions, including trampoline arenas, obstacle courses, and team-based events.We are now looking for an experienced Floor Manager to join their expanding team in Utrecht.Job Profile for Floor Manager
Responsibilities will include but not be limited to:
- Manage a diverse team and foster a positive, motivating work environment
- Oversee daily operations, including planning and task delegation
- Work alongside the team on the floor to lead by example
- Ensure high service quality and strive for optimal customer satisfaction
- Handle special requests and resolve customer complaints in a professional and timely manner
- Collaborate closely with fellow Floor Managers and report directly to the Operations Manager
- Must be fluent in Dutch and English, both written and spoken
- Possess a minimum of MBO (Intermediate Vocational Education) level or equivalent qualification
- Experience in a leadership role
- Strong communication skills and a motivating personality
- Organisational talent with attention to detail
- Stress-resistant