IT Technical Engineer

Signify

  • Amsterdam, Noord-Holland
  • Vast
  • Voltijds
  • 9 uren geleden
Job Title IT Technical EngineerJob DescriptionAbout SignifyThrough bold discovery and cutting-edge innovation, we lead an industry that is vital for the future of our planet: lighting. Through our leadership in connected lighting and the Internet of Things, we're breaking new ground in data analytics, AI, and smart solutions for homes, offices, cities, and beyond.At Signify, you can shape tomorrow by building on our incredible 125+ year legacy while working toward even bolder sustainability goals. Our culture of continuous learning, creativity, and commitment to diversity and inclusion empowers you to grow your skills and career.Join us, and together, we’ll transform our industry, making a lasting difference for brighter lives and a better world. You light the way.More about the roleWe’re looking for a Digital Technical Engineer to join our Onsite IT/OT Services Team EMEA in Amsterdam.As a Digital Technical Engineer, you’ll be the first point of contact for all IT related queries in our Head Quarters ensuring smooth IT operations and experience at location.We’re on the lookout for forward-thinking innovators with a passion for sustainability. If you match this description, get in touch!What you’ll do
  • Provide on-site support for executive users and coordinate events, ensuring smooth IT operations and experience at location.
  • Maintain strong working relationships with local users, ensuring effective communication and visibility on IT matters.
  • Ensures overall technical quality, performance, security, continuity, and availability of the products and sites in scope.
  • Monitor all IT incidents & requests escalated by users in the local domain. Work with the respective Services and collaborate with the partners to ensure proper follow-up.
  • Analyze problems and provide problem solving expertise to ensure complex issues are resolved efficiently.
More about youWhile we value and appreciate all applicants, we believe that the following experience and skills will be needed to shine brightly in this job opening:Your qualifications
  • Workplace & End-User Support: Desktop/laptop, mobile devices (Windows, macOS, iOS, Android), Teams Room Systems, AV/meeting room tech, device imaging, and patching.
  • IT Infrastructure & Network: Hands-on with AD, M365/Azure, and network troubleshooting (LAN/WAN, VPN, Wi-Fi).
  • Collaboration & Productivity Tools: Advanced support for Microsoft 365 (Teams, Outlook, SharePoint, OneDrive), identity/access management, and endpoint management (Intune).
  • Incident & Problem Management: Strong ITIL-based troubleshooting, root cause analysis, and change control, ensuring minimal downtime, service continuity, and continuous service improvements.
  • Asset & Vendor Management: CMDB accuracy, lifecycle management (procurement, deployment, disposal), and vendor coordination for mobiles, hardware, and support services.
  • Consulting & Communication: Strong stakeholder management, user engagement, and cross-functional collaboration.
Everything we’ll do for youWe’re offering multiple opportunities for career development, like mentoring, coaching and stretch assignments, with strong international exposure for dynamic profiles. Learning is fundamental to our culture. Through continuous learning, we are transforming the industry. You have the chance to learn every day, acquire new skills and perspectives through customized online programs, and on-the-job experiences.See through the eyes of our employees!

Signify