
Front Office Associate
- Badhoevedorp, Noord-Holland
- € 2.403 per maand
- Contract
- Voltijds
We are currently looking for Front Office Associates for the following hotel:Corendon Amsterdam Schiphol Airport Hotel by MarriottCorendon Amsterdam Nieuw West Hotel by MarriottWhat does the role entail?Your shift begins with a handover from your colleagues from the previous shift. After that, your supervisor will assign you various tasks for the day. You’ll start your shift as a Lobby Host, giving every guest a warm welcome upon arrival. You ask what you can do for the guest to provide that little extra touch.Next, you assist guests with checking in and out, with a focus on using the Self Check-In system. You’ll also be working at the front desk, answering incoming emails and enthusiastically sharing information about the hotel, the local area, and all the hotspots in Amsterdam.Of course, you’ll tailor your approach to the guest’s needs by listening, anticipating, and offering tips to create that WOW experience.If a guest unexpectedly has a complaint? No problem, you resolve it, possibly together with a colleague or supervisor.Your flexibility allows you to work this shift in the evening or at night as well.Corendon has entered into a partnership with the global hotel chain Marriott.This means that while we maintain our unique Corendon identity, we are now part of the Marriott portfolio.When you join us, you will receive full training according to Marriott standards. This also includes getting familiar with the Opera system.We would be happy to tell you more about our current developments and exciting journey during a potential interview.AcquisitionAcquisition in response to this vacancy is not appreciated.
We are recruiting our new colleagues ourselves for this position.
Commercial calls from recruitment agencies to the HR teams of our hotels will therefore not be considered and will not be processed.Who are you?Flexible and available to work evenings and weekendsRelevant work experience is requiredStrong communication and administrative skillsProficient in both spoken and written EnglishExperience with Opera/Marriott systems is a plusDo you have questions about this vacancy? Feel free to call or message us:
Jeffrey Roger Otten, Corporate Recruiter: +31 6 18 73 89 01