Job DescriptionAre you a highly technical candidate who doesn't mind taking apart machines to find the problem? Do you have proven experience in talking clients through technical issues in German? Then this might be the opportunity for you! A leader in the manufacture of audiovisual technology, this client is looking for a German speaking, motivated candidate to join their team as a technical expert in AV technology. As the technical support engineer, you'd be responsible for responding to technical questions about AV equipment and carry-out product testing. You would be a ready knowledge centre for resellers, and end-users for customers in Germany and the UK. Would this be a challenge for you?Responsibilities:Providing technical support and product specifications over the phoneTesting the products in the office for technical issuesCreate and maintain a good relationship with resellers and end usersMaintain working knowledge of 500+ products, features and applicationsParticipate in sales activities through upselling and resellingRequirements:Experience providing AV technical supportExcellent communication skills in both German and English * Educational background in electronicsCustomer focused mindsetIndependent worker with an adaptable mindsetBenefits:1 year starting contract13th monthHybrid work environment (2 days from home)Extensive product trainingHealth insurance and pension contributionFeel free to apply or contact us on either orDisclaimerAdams Multilingual Recruitment does not ask for payment from candidates. Please contact us if you have had this experience.
