Dynamics CRM Manager
Nigel Frank International
- Nederland
- € 5.500-7.000 per maand
- Vast
- Voltijds
*Provide training to all users of the CRM tool.
*Manage functional management, key users, and provide support and advice to process owners.
*Offer guidance on sales and service process enhancements.
*Develop the product road-map for the solution, including planning and sprint releases.
*Translate defined objectives from relevant plans into functional dashboards.
*Coordinate the support chain within the client handling incidents, problems, and service requests, as well as coordinating suppliers and development activities.
*Oversee the MS Dynamics CRM application in collaboration with external consultants.
*Maintain up-to-date documentation on solution design and ensure compliance with licenses, security, and authorisations.
*Possess strong communication skills and attention to detail.Education and Experience:*Bachelor's degree in IT or related field.
*Minimum of 3 years of experience in CRM platform or business application management.
*Strong analytical and problem-solving abilities.
*Familiarity with agile methodologies.
*Technical expertise in digital technology, including interface services and web services.Benefits:*Competitive employment package €5,500 - €7,000
*International work environment fostering an informal and collaborative atmosphere.
*Opportunities for autonomy and diverse tasks.
*Company Car, Phone, Laptop.
*Pension & Healthcare.
*Access to various training programs.
*Emphasis on both physical and mental well-being.