
Digital Business Development Specialist
- Nijmegen, Gelderland
- Vast
- Voltijds
- Develop and implement the local market access and commercialization strategy for digital platforms (e.g., Care & Order, Hartmann Direct, Hartmann Academy, Observe).
- Align the digital / multichannel sales and marketing strategy with the broader local commercial plan, enhancing customer engagement and platform adoption.
- Increase sales force efficiency through a multichannel customer approach and campaign planning (e.g., email, call, visit sequences).
- Drive cross-functional and cross-divisional initiatives to promote Hartmann's digital platforms to customers and stakeholders.
- Lead the CRM and marketing automation strategy (Salesforce), transferring ownership to Sales/Marketing, aligning with Comex goals, and enhancing B2B/B2C customer retention.
- Manage and optimize digital campaigns (e.g., newsletters, blogs, social media, Google Ads, Meta), in coordination with brand/channel teams and the global teams.
- Plan and monitor online sales & marketing activities, ensuring alignment with brand guidelines and efficient budget use.
- Oversee and maintain website content and navigation (e.g., Hartmann.info), ensuring relevance, usability, and compliance.
- Ensure regulatory compliance across digital platforms (privacy policies, cookies, product complaints), in coordination with the DPO and Global team.
- Create and adapt value propositions and customer profiling per target segment and platform.
- Support and help implement eLearning programs and webinars for internal and external audiences.
- Measure and report on digital and multichannel performance to implement continuous improvement.
- Bachelor's or master's degree in business, marketing, or equivalent experience.
- At least 5 years of sales experience in a similar position.
- Proven experience with CRM systems (Salesforce) and reporting.
- Experience implementing multichannel strategies and managing digital content across platforms.
- Excellent sales, negotiation, and communication skills, paired with an analytical mindset.
- Strong entrepreneurial spirit, proactive and solution oriented.
- Ability to work independently and maintain a broad overview in complex situations.
- Result-driven and customer-focused.
- Excellent written and spoken Dutch and English.
- Flexible, energetic, and reliable, with a strong business sense and initiative.
- Competent in commercial strategy and value proposition development.
- Familiar with social media governance, digital campaign tools, and compliance requirements.
- A full-time permanent contract (38 hours/week).
- A competitive salary.
- An annual bonus based on your performance, rewarding your contribution to Hartmann's success.
- A company pension plan.
- A company car with fuel card
- Develop and implement the local market access and commercialization strategy for digital platforms (e.g., Care & Order, Hartmann Direct, Hartmann Academy, Observe).
- Align the digital / multichannel sales and marketing strategy with the broader local commercial plan, enhancing customer engagement and platform adoption.
- Increase sales force efficiency through a multichannel customer approach and campaign planning (e.g., email, call, visit sequences).
- Drive cross-functional and cross-divisional initiatives to promote Hartmann's digital platforms to customers and stakeholders.
- Lead the CRM and marketing automation strategy (Salesforce), transferring ownership to Sales/Marketing, aligning with Comex goals, and enhancing B2B/B2C customer retention.
- Manage and optimize digital campaigns (e.g., newsletters, blogs, social media, Google Ads, Meta), in coordination with brand/channel teams and the global teams.
- Plan and monitor online sales & marketing activities, ensuring alignment with brand guidelines and efficient budget use.
- Oversee and maintain website content and navigation (e.g., Hartmann.info), ensuring relevance, usability, and compliance.
- Ensure regulatory compliance across digital platforms (privacy policies, cookies, product complaints), in coordination with the DPO and Global team.
- Create and adapt value propositions and customer profiling per target segment and platform.
- Support and help implement eLearning programs and webinars for internal and external audiences.
- Measure and report on digital and multichannel performance to implement continuous improvement.
- Bachelor's or master's degree in business, marketing, or equivalent experience.
- At least 5 years of sales experience in a similar position.
- Proven experience with CRM systems (Salesforce) and reporting.
- Experience implementing multichannel strategies and managing digital content across platforms.
- Excellent sales, negotiation, and communication skills, paired with an analytical mindset.
- Strong entrepreneurial spirit, proactive and solution oriented.
- Ability to work independently and maintain a broad overview in complex situations.
- Result-driven and customer-focused.
- Excellent written and spoken Dutch and English.
- Flexible, energetic, and reliable, with a strong business sense and initiative.
- Competent in commercial strategy and value proposition development.
- Familiar with social media governance, digital campaign tools, and compliance requirements.
- A full-time permanent contract (38 hours/week).
- A competitive salary.
- An annual bonus based on your performance, rewarding your contribution to Hartmann's success.
- A company pension plan.
- A company car with fuel card