Key Account Manager
- Amsterdam, Noord-Holland
- Contract
- Voltijds
- Deliver sales and gross margin targets in line with budget (monthly, quarterly, annually)
- Deliver an accurate twelve-month rolling forecast that accounts for sales trends, promotions, seasonality, distribution changes, NPD and product exits
- Create & deliver together with your Retail accounts, compelling and complete Joint Business Plan, including thorough activation plan, ATL and NPD Launches.
- Agree, update, communicate and administer all areas of the promotional planning cycle
- Manage a promotional budget in line with forecasts and retail activity plan
- Manage costs & investment to maximize profitability across account portfolio
- Maximize shopper and consumer understanding through effective category management and recurrent data analysis, leading to a reactive & optimized Joint Business Plan with your retailers
- Responsible to drive the commercial & ecommerce equation (traffic, conversion, AOV, sales) across all your dedicated point of sales.
- Own and develop a holistic retail media strategy in close collaboration with our media and category teams
- Ensure that NPD roll out across the retailer is of a high standard
- Work closely with retail activation team to identify best locations for DYSON fixtures and to ensure ROI
- Work closely with the Retail Activation team to produce and deliver in-store and on-line material to execute a great activations & launches.
- Construct strong customer proposals as part of the Customer Business Meeting Sequence, including analysis and presentation of key data
- Hold regular face to face meetings with retailer commercial teams
- Organize and deliver Quarterly Business Reviews between senior personnel at DYSON and retailer
- Work with internal departments to drive through agreed customer initiatives.
- Align the organization to your account and negotiation objectives, with an agreed timeline of deliverables
- Establish and maintain effective ways of working & communicating with Retail Team, Marketing, Operations Team and other key internal stakeholders to deliver joint success in a matrix focused structure.
- Ensure Supply chain KPI's and efficiencies are set and delivered against.
- Handle objections and hold other key stakeholders to account to meet targets and deliver joint activities whilst maintaining relationships.
- Deliver clear, concise, motivational, and influential communication through multiple mediums (spoken, email, 1:1, group, presentation)
- Previous high-profile Senior account management background - Electro channels preferably
- Working knowledge of the Retail industry, either with an electrical manufacturer or other
- Proven consistent delivery of stretch sales targets
- Worked with, contributed and/or lead of a high performing sales team
- High level of commercial awareness
- Good Experience in budget control and forecasting across multiple product lines.
- Strong negotiation and influencing skills, particularly in senior-level account negotiations.
- Excellent level of communication & presentation skills, both verbal and written
- High level of attention to detail & planning
- Excellent relationship builder
- Strong Analytical skills
- Proficiency in Microsoft Office applications, especially Excel, for data analysis and reporting.
- Fluent in English - Dutch is a (major) plus
- Discount on Dyson products
- Company Pension scheme
- 29 days annual holiday plan
- Company Fitness plan
- Life Assurance Plan
- Car or car allowance
- Health Insurance - Medical Contribution
- Eye Examination & Computer Glasses Reimbursement