Program Manager (Telecom BSS)

Infinium Associates

  • Amsterdam, Noord-Holland
  • € 160.000 per jaar
  • Vast
  • Voltijds
  • 3 dagen geleden
A global leader in mobility solutions, specializing in software platforms for telecommunications, digital payments, and customer experience management. Founded in 1999 and headquartered in India, serves clients across 50+ countries with products like mobiquity® Pay, MobiLytix™ marketing automation, and digital service delivery platforms. The company empowers telecom operators and enterprises to unlock new revenue streams, personalize customer engagement at scale, and drive digital transformation through AI-driven, cloud-native solutions. With over 2,000 employees and a strong presence in regions like Africa, Latin America, and Southeast Asia, it continues to shape the future of fintech, martech, and telecom innovation.The RoleJob DescriptionWe are seeking a seasoned and certified Program Manager to lead the end-to-end delivery of complex IT and Telecom programs, with a strong focus on BSS (Business Support Systems). This role demands a strategic thinker with hands-on expertise in Agile, Waterfall, and Hybrid methodologies, and the ability to drive cross-functional teams and stakeholder alignment in dynamic, high-pressure environments.Key Responsibilities
  • Oversee full project lifecycle—from initiation to closure—across IT and Telecom domains
  • Adapt delivery models (Agile, Waterfall, Hybrid) based on project scope and client needs
  • Lead Agile ceremonies: stand-ups, sprint planning, retrospectives, demos
  • Collaborate with internal teams and third-party vendors for seamless execution
  • Maintain detailed documentation: project plans, Gantt charts, milestones, trackers, change logs
  • Ensure timely, within-budget, and scope-aligned delivery across multiple concurrent projects
  • Define scope, feasibility, and deliverables during project initiation
  • Monitor KPIs and proactively manage risks, blockers, and escalations
  • Foster transparent communication with clients, vendors, and stakeholders
  • Conduct regular client meetings to gather requirements and align expectations
  • Implement and monitor risk mitigation strategies
  • Track budgets and provide financial analysis with corrective recommendations
  • Share timely updates and reports to ensure stakeholder alignment
  • Willingness to travel for short-term or extended onsite engagements
Ideal ProfileQualifications & Skills
  • 15+ years of project/program management experience in IT and Telecom sectors
  • Proven track record in managing BSS-related projects (billing, CRM, digital platforms)
  • Strong interpersonal, stakeholder management, and conflict resolution skills
  • Proficient in tools like MS Project, Jira, Trello, Confluence
  • Advanced Excel skills for data analysis and reporting
  • Skilled in creating and delivering presentations for clients and leadership
What's on Offer?
  • Opportunity to make a positive impact

Infinium Associates