
Sales Agent Operations Specialist
- Amsterdam, Noord-Holland
- Vast
- Voltijds
- Lead the business readiness and operational deployment for all new sales technology, acting as a key stakeholder.
- Manage the User Acceptance Testing (UAT) process and secure business sign-off for new tools.
- Track and analyze the performance of sales tools against key business objectives, identifying trends and root causes.
- Lead a continuous improvement cycle, designing and analyzing business tests (e.g., A/B testing) to optimize tooling effectiveness.
- Engage with strategy, process, data, market, and vertical teams to manage improvement efforts.
- Strong understanding of Sales Technology (CRM, sales automation, analytics tools) and ability to translate business needs into requirements.
- Experience with the Salesforce ecosystem and/or a Salesforce Certified AI Associate certification is highly desirable.
- A strong analytical and investigative mindset, with proven ability to track performance, analyze data, and understand root causes.
- Background in improving business processes and practical experience in designing and running business tests (A/B testing, UAT).
- Excellent data storytelling and executive communication skills, able to translate complex data into clear narratives for senior leadership.
- Strong commercial acumen, understanding the business implications of operational performance and technology changes.
- Competitive Salary
- Monthly Meal Allowance: Enjoy our platform with a personal budget to order meals.
- Health Insurance Discount: Benefit from a collective scheme for a competitive premium.
- Pension Scheme: Build your future with a solid pension plan.