
(Senior) Systems Engineer, Performance and Optimisation
- Den Haag, Zuid-Holland
- Vast
- Voltijds
- Assist in the preparation of Line-ups for the MEO systems for multiple type of terminals and commercial requests.
- Run simulations with systems software tools owned by the team (SCS, ASPM NG, MEOCAP, etc) and provide analyses and KPIs to respond to Sales and Solution Engineering feasibility requests
- Propose development that will allow system improvement and unlocking of Mbps
- Support the development of new tools for current and next generation systems to allow SES to automate the network design and network provision processes effectively.
- Ability to troubleshoot a customer link performance and understand what the root cause of an outage or degradation by reviewing key measured data, running link budgets.
- Interacting with different teams at SES including Asset management to support in identifying available capacity and building business planning through constellation planning and defining operating limits.
- Have a deep understanding of HTS satellite architectures including the key aspects of end-2-end system optimization.
- Maintain expertise by training on upcoming system
- Develop scripts and work with data to meet various needs related to end-2-end systems performance & optimization.
- Develop new portals in Power Bi and/or Splunk to highlight services KPI and inconsistencies
- Propose new developments and enhancements to the SES software suite to assist with modelling and analysis of customers systems
- Work on additional systems and performance tasks as needed.
- Grow to become the SME for Operations on SES software related platforms
- Liaise with Operations and Sales Engineering to confirm proper and optimal configuration of each user service considering customer experience and SES resources
- Provide on-call support during certain periods
- Master's degree in computer science, Electrical Engineering, Aerospace Engineering or equivalent field
- More than 5 years of experience in satellite communication industry including VSAT systems, RF systems, SATCOM Baseband, satellite ground-based antennas, Network Management, and Modem systems equipment
- Experience in data modelling using different tools (i.e. Power BI)
- Python or other programming experience
- Fluency in English
- Excellent organizational skills
- Solid writing skills for technical documents including specifications and studies
- Technical Problem Solving: Strong analytical skills to identify and resolve issues.
- Service Monitoring: Ensures consistent delivery of service standards.
- Trend Analysis: Identifies trends, forecasts needs, and implements improvements.
- Communication & Influence: Effectively compiles, interprets, and presents complex information.
- Collaboration: Works openly and supportively with others, sharing ideas and solving problems.
- Complex Problem Solving: Analyses diverse issues to minimize risks and find root causes.
- Change & Innovation: Promotes and supports change, leveraging opportunities for technological advancement.
- Nice to have
- Any other regional language being an asset
- Coding and Database management skills as a plus
- Preference to candidates eligible for a “SECRET” security clearance, in accordance with the “loi modifiée du 15 juin 2004 relative à la classification des pièces et aux habilitations de sécurité”, as well as EU/ESA/NATO equivalents
- Willingness to travel up to 20% of the working time
- Willingness to work weekends or evenings during peak workload periods
- Willingness to work on call as required