Service Engineer - Portable Products (f/m/d)
- Eindhoven, Noord-Brabant
- Vast
- Voltijds
Join our brand-new, fully equipped site in Eindhoven, home to our modern Experience Centre and dedicated service offices. We are building up our service team and currently looking for two Service Engineers. You will provide calibration, repair, and maintenance of high-accuracy arms and trackers, deliver fault diagnosis and repair, and act as a key point of contact for customers. You will also work within our ERP system to support service processes.Check out our portable measuring arms:This is an on-site role based in Eindhoven with no travelling required. No shift work.Job Responsibilities
- Service & Support: Deliver exceptional service and technical support for Hexagon Metrology's portable hardware products, including calibration, repair, and maintenance of high-accuracy measuring equipment.
- Fault Diagnosis & Repair: Perform fault diagnosis down to the module level and provide detailed diagnostic reports, ensuring minimal downtime and top-tier performance for customers.
- ERP System Management: Maintain and update our ERP system (Servicemax) to track and manage service activities efficiently.
- Customer Communication: Act as a key point of contact for our customers, ensuring timely and effective communication around service progress, timelines, and resolutions.
- Health & Safety Compliance: Follow Hexagon Metrology's health and safety guidelines to ensure a safe working environment for both you and your colleagues.
- Background in Engineering: Completed an engineering course (e.g., BTEC or formal apprenticeship) or equivalent hands-on experience.
- Technical Expertise: Experience with high-value capital equipment, including electronics and mechanical systems, is desirable but not essential.
- Eligibility: You must be eligible to work in the Netherlands.
- Language skills: Business Fluent in English, Dutch would be desirable
- Career Growth: Access to ongoing development through factory training courses and the opportunity to gain new skills and certifications across different departments, products, and technologies.
- Cross-Training Opportunities: Expand your career horizons with cross-training in various technical areas within the business.
- Team Culture: Join a dynamic, motivated, and young team. We believe in collaboration, knowledge-sharing, and continuous learning to achieve success together.
- Competitive Salary & Benefits: Enjoy a competitive salary and a comprehensive benefits package that includes a pension plan, cycle-to-work scheme, and an on-site gym.
SAP as service providerWe use the following session cookies, which are all required to enable the website to function:
- "route" is used for session stickiness
- "careerSiteCompanyId" is used to send the request to the correct data centre
- "JSESSIONID" is placed on the visitor's device during the session so the server can identify the visitor
- "Load balancer cookie" (actual cookie name may vary) prevents a visitor from bouncing from one instance to another