IT Support Engineer
KrushLabs
- Eindhoven, Noord-Brabant
- Vast
- Voltijds
- Infrastructure Management: Deploy, configure, maintain, and monitor local/cloud IT infrastructure ensuring high availability and optimal performance.
- Security and Compliance: Implement and manage security protocols, firewalls, and patch management systems to protect sensitive data and comply with industry standards.
- System Upgrades: Plan and execute system updates, patches, and migrations with minimal downtime.
- Troubleshooting and Support: Provide hands-on support for users, hardware, software, and network-related issues, resolving them efficiently.
- Automation and Optimization: Develop scripts and automation tools to streamline repetitive tasks and enhance operational efficiency.
- Backup and Disaster Recovery: Design, implement, and regularly test backup and disaster recovery strategies.
- Collaboration: Work closely with developers, researchers, and cross-functional teams to ensure IT systems align with business goals and project needs.
- Documentation: Maintain comprehensive documentation for configurations, processes, and procedures.
- Resource Management: Oversee IT resources, including hardware, software licenses, and cloud subscriptions, to optimize usage, manage costs, and ensure resource availability for ongoing projects.
- Expertise in Windows Server and Linux-based environments.
- Expertise in cloud (Azure, AWS) or hybrid (cloud-on-premises) infrastructure.
- Hands-on experience with virtualization technologies (e.g., VMware, Hyper-V, or Docker).
- Strong understanding of network protocols and services (TCP/IP, VPN, VLANs, DNS, DHCP, firewalls, etc.).
- Proficiency with logging and monitoring tools such (Zabbix, Prometheus, Graylog etc.)
- Knowledge of scripting languages like Python, Bash, or PowerShell for automation tasks.
- Experience with version control systems like Git.
- Ability to thrive in a rapidly changing startup environment, juggling multiple tasks and
- priorities effectively.
- Strong problem-solving skills with the ability to analyze complex technical challenges and
- implement effective solutions.
- Precision in managing and configuring systems to minimize risks and errors.
- Excellent verbal and written communication skills to collaborate with technical and non-
- technical teams.
- Certifications such as CompTIA Server+, CCNA, RHCSA, or AWS Solutions Architect will be
- a plus.