Delivery Executive

Nordcloud

  • Nederland
  • Vast
  • Voltijds
  • 2 dagen geleden
Join Nordcloud and be part of the European cloud revolution. We supercharge our customers to innovate in hyperscaler cloud, enabling seamless migration, advanced security, and data-driven success.Currently, we are looking for a Delivery Executive for our team in the Netherlands. This is a hands-on leadership role where you'll be the trusted advisor for our customers; ensuring smooth delivery of managed and professional services while driving both business and technical outcomes. You'll act as the bridge between client leadership, our delivery teams, and Nordcloud's internal stakeholders; ensuring promises are met, challenges are solved, and value is delivered.Your daily responsibilities:
  • Own the client relationship: Build strong partnerships with senior stakeholders in enterprise and corporate organizations, guiding them through their cloud journey and ensuring their goals are achieved.
  • Shape new opportunities: Partner with our Sales and Pre-Sales teams to design and support new customer engagements, making sure delivery and commercial aspects align from the start.
  • Drive delivery excellence: Ensure we meet and exceed SLAs, manage project financials, and keep programs on track, both operationally and commercially.
  • Plan for success: Oversee demand management and capacity planning, ensuring the right resources are available at the right time.
  • Be the customer's voice: Collect and channel feedback and demand to Nordcloud's internal product owners, helping to shape our service portfolio.
  • Continuously improve: Promote best practices in planning, reporting, escalation, and lessons learned, building a culture of transparency and improvement.
Your key skills:
  • 10+ years of professional experience in Service Delivery, Service Management, Outsourcing, or Program Management, with at least 5 years in a senior delivery/program management capacity.
  • Strong business acumen, with the ability to connect technical delivery to tangible business outcomes.
  • Proven leadership and client management skills, with a track record of building trust and delivering results.
  • Solid understanding of managed services and project delivery models.
  • Knowledge of data centers and cloud operating models, with hands-on experience in at least one hyperscaler (AWS, Google Cloud, or Microsoft Azure).
  • Familiarity with DevOps principles and application development practices.
  • Familiarity with cloud-native and AI services across major hyperscalers.
  • Awareness of AI/ML governance and ability to link AI initiatives to business value.
  • Strong commercial and legal competence, including handling contracts and financials.
  • Fluent English communication skills (written and spoken)
What sets you apart (we'd consider any of these as a big plus):
  • Relevant certifications (e.g. Scrum, PRINCE2, PMP, ITIL)
  • Dutch language skills are a strong plus for working with local clients
We encourage you to apply, even if you don't meet all of the requirements. We value your growth potential and enthusiasm!What do we offer in return?
  • Individual training budget and exam fees for partner certifications
  • Certification bonuses and up to 10 training days/calendar year
  • Flexible working hours and hybrid working model
  • Company laptop and needed equipment
  • Benefits package: five weeks of vacation, a holiday allowance, a pension plan, collective health care discounts, life insurance contributions, gym and wellness benefits, mobile phone and internet allowance and commuting allowance
Please read our before applying. All applicants must have the right to work in the Netherlands.About NordcloudNordcloud, an IBM company, is a European leader in cloud advisory, implementation, application development, managed services, and training. We are triple-certified across , and , and we are recognized as a 'Visionary' by Gartner for Public Cloud IT Services. With 10 European hubs and over 1000 employees, we are known for our innovative cloud-native solutions and we have delivered over .Learn more at and follow the .Nordcloud values diversity and is dedicated to providing equal opportunities for all candidates and employees.#LI-Hybrid #LI-JS1

Nordcloud