Circle Lead Mortgages In life Management

ING

  • Amsterdam, Noord-Holland
  • Vast
  • Voltijds
  • 1 dag geleden
ING Circle Lead Mortgages In Life ManagementPLEASE NOTE – There is a preferred candidateDo you have a passion for positively surprising our customers in their homeownership journey? Do you help a team become a better version of itself? Are you constantly looking for ways to improve, accelerate, and simplify processes? Then we are looking for you!Who are we?For us, everything starts after a mortgage is signed. We support our customers throughout the entire duration of their mortgage. Renovations, repayments, rising property values, or approaching retirement are just a few examples of life events that can impact a mortgage. Whether a customer contacts us directly or through an advisor, we help them find a mortgage that fits—now and in the future.What is your role?As a Circle Lead, you are responsible for a circle consisting of 3 to 4 teams, each with around 10 members. These are self-managing teams tasked with helping our customers as effectively and efficiently as possible. You play a crucial role in this.You enable your teams to grow in maturity and performance, continuously moving forward toward our shared goals. You create a pleasant working environment based on trust and mutual engagement. You also set clear boundaries that empower the teams to perform excellently—based on our strategy, objectives, and stakeholder input.You help your teams reach the next level through your data-driven approach and your ability to ask the right questions at the right time.Additionally, you are responsible for the operational execution of the processes within your teams and are part of the management team of Mortgages In Life Management. Your in-depth knowledge of the processes in your area makes you a key player and sparring partner in knowledge-intensive change initiatives. You ensure that no important process-related matters are overlooked. You are actively involved in the development and improvement of these processes and work with your team to achieve the strategic goals of the organization. You do this by taking ownership, bringing people together, sharing ideas, and structuring initiatives—without losing sight of results.In addition, we ask for:
  • A completed university-level education (WO)
  • Wft Basic & Mortgage Credit certification
  • In-depth knowledge of mortgage processes at ING
  • Relevant management experience
  • Knowledge of banking processes, tools, and service concepts
  • A strong customer focus
  • Experience in steering results based on quantitative and qualitative data
  • Experience in driving change in both content and culture
Rewards and benefitsWe want to make sure that it’s possible for you to strike the right balance between your career and your private life. You can find out more about our employment conditions atThe benefits of working with us at ING include:
  • A salary tailored to your qualities and experience
  • 24-27 vacation days depending on contract
  • Pension scheme
  • 13th month salary
  • Individual Savings Contribution (BIS), 3.5% of your gross annual salary
  • 8% Holiday payment
  • Hybrid working to blend home working for focus and office working for collaboration and co-creation
  • Personal growth and challenging work with endless possibilities
  • An informal working environment with innovative colleagues
  • awarded.
About usWith 60,000 employees and operations in approximately 40 countries, there is no shortage of opportunities for people with initiative who want to help people take a step ahead in life and in business. Do you want to work at the cutting edge of what’s possible and at the same time ensure you work with integrity and hold the customer’s interests at heart? Do you want to be surrounded by progressive, inspiring, diverse and supportive colleagues? Then there is no better place to invest your talents than at ING. Join us. Apply today.Questions?Contact the recruiter attached to the advertisement for more information. Want to apply directly? Please upload your CV and motivation letter by clicking the “Apply” button.

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