
Scientist III, Field Applications
- Eindhoven, Noord-Brabant
- Vast
- Voltijds
- Perform high quality TEM product demonstrations, including developing new techniques and applications for Thermo Fisher Scientific partners and customers.
- Provide customer support and applications training post sales cycle and after the instrument has been installed, translating customer needs into workable solutions.
- Offer technical product expertise during all phases of the sales cycle.
- Cultivate positive customer connections, serve as primary contact for instrument/applications issues, explain advanced technology, present technical details, aid in app development.
- Provide continuous feedback to product groups and collaborate with marketing/development groups on future product developments.
- Report engineering and production issues from customers to the manufacturing department.
- Solve and report software and hardware issues.
- Recommend and advise on direction for potential applications consistent with customer requirements and technical feasibility.
- Provide technical support to our Sales team, R&D, Manufacturing, Customer Service, and other departments as required.
- PhD or equivalent experience in a scientific subject area, preferably Materials Science.
- Hands-on experience in tuning and using Image and Probe corrected TEMs.
- Experience in using electron/ion microscopes and energy dispersive spectrometers required.
- Excellent, enthusiastic, clear interpersonal skills, both written and verbal, are crucial to the success of this position.
- Outstanding customer interfacing skills a must.
- Confirmed ability to work well with multi-functional and cross-cultural teams.
- Frequent travel (up to 50%) and ability to travel both domestically and internationally, possession of a valid passport.