IT OPS Engineer NN Bank Payments

NN Group

  • Den Haag, Zuid-Holland
  • € 3.379-4.827 per maand
  • Vast
  • Voltijds
  • 1 maand geleden
Are you an IT Engineer looking for a new challenge? Does managing a complex chain of payment traffic applications spark your interest? Then you've come to the right place. You will be part of an IT OPS team within the Payments domain at the core of the innovation and growth strategy of our business line Nationale-Nederlanden Bank. You have experience in or a special interest in payment traffic.What you are going to do
As an IT OPS Engineer within the Payments domain, you are part of a multidisciplinary team and responsible for sharing and implementing the IT OPS mindset within the domain. As a Chain Coordinator, you oversee the chain. Our ambition is to continuously provide National-Nederlanden customers with high-quality and relevant services and to ensure that critical payment applications remain robust and reliable.Your responsibilities include:
  • Being a key stakeholder of multiple teams within the payment traffic chain
  • Hosting IT OPS Circles and early morning calls
  • Being part of major programs and staying informed about incidents
  • Coordinating major incidents/disruptions within the chain of critical applications within the Payments domain and conducting trend analyses for chain-related incidents
  • Advising teams in communication regarding major incidents/disruptions in understandable language and working proactively to improve the incident/change and problem process
  • Contributing to the Root Cause Analysis phase and defining structural improvements
  • Quality assurance: ensuring that teams keep their IT service administration (CMDB) up-to-date and sharing the DevOps Engineering mindset
Together with other IT OPS Engineers in the team, you are responsible for providing consultancy to multiple payment traffic teams within the Payments domain. You are involved in major programs that enhance payment traffic services, such as developments in IT platforms and security developments, among others. During (major) incidents, you will take on the role of Chain Coordinator by bringing teams together and ensuring that the handling process is followed correctly. An essential part of the role is taking ownership and reminding others of their responsibility during incidents.What we offer you
NN invests in an inclusive, inspiring work environment and in skills and competences for the future. We match this with that are in line with what is needed today and in the future. This way, we offer our employees the opportunity to get the best out of themselves. We offer you:
  • Salary between €3,379 and €4,,827 based on 40 hours per week, depending on your knowledge and experience. It is also possible to work 36 or 38 hours per week.
  • 13th month and holiday allowance are paid with your monthly salary
  • 27 vacation days for a 5-day working week and one Diversity Day
  • A modern pension administered by BeFrank
  • Plenty of training and learning opportunities
  • NS Business Card 2nd class, which gives you unlimited travel, also privately. Do you prefer to travel with your own transport? Then you can declare the kilometers travelled
  • Allowances for setting up your home office and for internet use
Who you are
  • You have a Bachelor's or Master's degree with a background in Beta informatics being a plus, along with several years of experience in a similar role
  • You have knowledge of IT Continuity and Stability (ITSM/ITIL), development methods (Agile/Scrum/DevOps), testing, automation, trends (new IT platforms like AWS and Azure cloud)
  • You have good communication skills (can explain complex IT issues to third parties in understandable language), enjoy working with teams and individuals from diverse cultures and countries, and speak fluent English
  • You handle complex matters, are analytical, make connections, and invest time in your own development in line with market standards
  • Due to the complexity of critical payment applications, we prefer a colleague for a longer period with the guarantee of sufficient challenges and opportunities for personal and professional growth
Who you will work withYou work in a multidisciplinary IT OPS team with other IT Engineers and an IT Lead Payments, some of whom are specialized as Core Banking Engineers and in Testing.Any questions?Any questions about the process can be directed to Hilde Diemel, Talent Acquisition Specialist via .

NN Group