Customer Succes Manager (German)

De Werkstudent

  • Amsterdam, Noord-Holland
  • € 40.000-48.000 per jaar
  • Tijdelijk
  • Voltijds
  • 6 dagen geleden
As Customer Success Manager, you’ll be the go-to partner for our clients, guiding them from day one to long-term growth. Join a passionate team in Amsterdam and make a real impact on the European hospitality scene.Wij bieden:
  • Base salary of €40,000 per year + variable & upsell bonus
  • Hybrid work environment;
  • Daily restaurant-quality lunches prepared by our in-house chef;
  • Regular office breakfasts;
  • Monthly well-being budget;
  • 30 vacation days per year and a work- from-abroad policy;
  • Swapfiets for getting around Amsterdam or commuting allowance.
Over de organisatieOur client empowers over 20,000 European restaurants with a platform that streamlines reservations, optimizes table management, and strengthens customer loyalty. Their mission: creating memorable dining moments and using technology to bring people together at the table.The customer experience team in Amsterdam is passionate about delivering excellent service. Reporting to the head of customer success, you will work closely with multiple departments and oversee the enablement function, helping customers get the most out of our solution.Over de functie van Customer Succes Manager (German)As a customer succes manager you will monitor account health and solve issues before they become problems. You will analyze usage trends to help customers get the most value. You will work closely with sales on upsells and renewals. You will contribute to onboarding materials, playbooks, and internal documents. You will support continuous improvement of the Customer Success journey with feedback and experiments.
  • Build and nurture strong relationships with your SMB, Mid-Market, and Enterprise accounts;
  • Guide customers to success with trainings, product walkthroughs, and adoption support;
  • Be the customer advocate internally, sharing feedback and feature requests.
Onze ideale 'Customer Succes Manager (German)'
  • Has 2 years of experience in Customer Success, onboarding, or account management;
  • Is fluent in German and Engelish;
  • Has excellent communication and relationship-building skills;
  • Has experience with B2B clients, ideally in hospitality, retail, or POS/booking systems;
  • Is highly organized, proactive, and confident managing multiple customer journeys at once.
Is dit werk zoals jij 't wil en past deze vacature bij wie jij bent?Heb je een vraag?Bel of mail onze consultant:Barry020-4067970barry@werkstudent.nlKenmerken vacature customer succes manager (german)Andere vacaturesSchiphol32-40 uur€ 2500 - € 2750 per maandWord fulltime recruiter bij een gezellig en dynamisch uitzendbureau. Zin in een afwisselende baan met veel verantwoordelijkheid? Solliciteer!Hoofddorp36-40 uur€ 17.19 per uurVind je het leuk om een belangrijke schakel te zijn in een logistiek proces en wil je bijdragen aan het soepel laten verlopen van dagelijkse werkzaamheden? Solliciteer dan nu!Amsterdam40 uur€ 2375 - € 2750 per maandAre you administratively strong, French/English speaking and looking for a role in a Finance & Operations team? Start working as a Junior Operator!

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