Senior Sales Manager

• Proactively engage with customers and internal/ external stakeholders to grow regional sales in line with budgets/ set targets.
• Support and develop sales through systematic customer contact scheduling, ensuring proactive calling occurs at the most impactful moments in time.
• Propose and sell new solutions, upgrades to customers and ensure that the value is understood, explained and products and services are sold and delivered to the customer.
• Support and communicate at a local level, the vision and purpose of the Benelux sales team.
• Proactively plan sales for assigned customers to maximise our share of wallet Ensure leads are addressed and captured.
• Provide sales forecast for preparation of MIS, rolling forecast etc.,
• Proactively share gained market insights and customer knowledge internally to develop regional customer understanding
• Apply a systematic approach to all activities, follow-up performance and support the development of people to build high performing teams.
• Manage stakeholders by building a good network (both internally and externally) of relationships with customers, influencers, and decision makers.
• Leverage growth through enforced use of CRM, to allow the business to learn more about the customers' business context to develop insights, focus and priorities for the team.
• Plan and achieve NPS Score - Timely feedback from customers and addressing customer's concern for improvement.
• Develop Account Business Plans and follow-up.
• Ensure all customer related information & opportunities are recorded in CRM and maintain accurate customer records among assigned customer accounts.
• Ensure a well-working feedback loop with local Field Services & Workshops (FS&WS) to maximize the number of leads and optimize the collaboration.
• Generate customer intelligence and explore new business opportunities.
• Build value propositions for sales opportunities as required to develop markets.

• Bachelor degree in engineering/ business studies and/or proven work experience.
• 7+ years of professional (sales) work experience in a marine business environment
• Demonstrate developing commercial capabilities with a good track record of consultative sales.
• Good knowledge of the regional market sectors and its drivers.
• Customer focused with service minded attitude along with sound commercial understanding
• Performance and result orientated.
• Cultural sensitivity and experience, demonstrating ability to lead geographically dispersed teams
• Proficient in the use of CRM and ability to create targets and sales activity plans.
• Excellent communication skills, fluency in written and spoken English & Dutch .
• Can demonstrate Entrepreneurial spirit with the ability to showcase sound logic and reasoning for meeting customer's needs

• Can collaborate internally and align approach with supporting functions
• Are extremely well organised and methodical.
• Can create clarity on direction and inspire people to act towards the common success of the team
• Can demonstrate a goal-oriented mind-set
• Drive results with excellent planning and clear understanding with use of CRM tools and associated measurement tools
• Feel accountable for the local team's impact, act to adjust when performance is not as expected, and can communicate the impacts, deviations, and most importantly corrective action plans to recover
• Can contribute to the developing an organization with high passion and drive - while making sure that it is fun doing business.

Wärtsilä