Data Management Expert - Business Development & Intelligence
ING
- Amsterdam, Noord-Holland
- Contract
- Voltijds
- Easy Banking: a fully digital model that offers our customers simple, no-frills solutions that allow them to work independently and use self-service;
- Guided Banking: transaction-driven advice in combination with the digital service model. Customers get access to advice and guidance when they need it;
- Relationship Banking: Advanced relationship management with the ability to tailor solutions to customer needs.
- Data Analysis & Advice: providing analyzes and insights based on commercial and financial management information, (further) development and delivery of dashboarding and tooling, KPIs/budget monitoring, Gatekeeper segment
- Consultants: work on topics from exploration to implementation for BB Sales NL overarching themes such as NPS, KPI setting, impact determination and implementation of KYC Policy, Learning, Sales tooling, optimization of our service models and project management activities.
- SBO team: performing activities aimed at controlling non-financial risks, including advising on and monitoring these non-financial risks within the various BB Sales NL teams and activities.
- Sustainability: program management of the BB Sales NL sustainability course aimed at developing propositions and insights to support our customers in making their business model more sustainable.
- You have knowledge of a (banking) sales environment and associated management information
- You have extensive experience in understanding the information needs of colleagues who service our customers. You can convert these needs into technical and functional requirements.
- You are proactive and able to plan your work tightly, you manage and monitor the quality of dashboards during your work
- You are a strong connector who can relate well to the daily practice of sales teams, both from a customer and commercial perspective.
- You can challenge (senior) management based on fact-based performance data
- You can express yourself excellently orally and in writing in both Dutch and English and you can present ideas well both verbally and in PowerPoint;
- You have strong analytical skills
- You have a completed HBO or WO education or a comparable level.
- Knowledge of the business market and the Business Banking Sales NL organization (pré)
- You have experience in data modeling and SQL scripting (pré)
- You have knowledge and experience in working with Cognos (pré).
- A salary tailored to your qualities and experience
- 24-27 vacation days depending on contract
- Pension scheme
- 13th month salary
- Individual Savings Contribution (BIS), 3.5% of your gross annual salary
- 8% Holiday payment
- Hybrid working to blend home working for focus and office working for collaboration and co-creation
- Personal growth and challenging work with endless possibilities
- An informal working environment with innovative colleagues