Customer Care Specialist

Danaher

  • Amsterdam, Noord-Holland
  • Vast
  • Voltijds
  • 17 dagen geleden
Leica Biosystems’ mission of “Advancing Cancer Diagnostics, Improving Lives” is at the heart of our corporate culture. We’re a global leader in cancer diagnostics with the most comprehensive portfolio from biopsy to diagnosis. Our easy-to-use and consistently reliable offerings help improve workflow efficiency and diagnostic confidence. Our associates know that every moment matters when it comes to cancer diagnostics. When you come to work, you’re helping develop solutions that enable accurate diagnoses to turn anxiety into answers. Join our diverse, global team of talented people, and be inspired to grow every day.Leica Biosystems is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we’re working at the pace of change to improve patient lives with diagnostic tools that address the world’s biggest health challenges.The Customer Care Specialist for Leica Biosystems is responsible for the the order-to-invoice process and ensures smooth handling of customer orders from placement through invoicing by managing order entry, tracking, issue resolution, and communication to guarantee timely and accurate billing and customer satisfaction.This position is part of the Customer Care Department located in Amsterdam, Netherlands and will be on-site. At Leica Biosystems, our vision is to advance cancer diagnostics and improve lives.You will be a part of the Customer Care Team and report to the Customer Care Team Leader. If you thrive in an amazing, multifunctional, supporting role and want to work to build a world-class Customer Focus organization—read on.In this role, you will have the opportunity to:
  • Provide excellent Customer Care to our Customers
  • have the responsibility for the order-to-invoice process
  • Build and grow collaborations within other teams
  • Be involved in the continuous improvement of the processes
The essential requirements of the job include:
  • Fluent in Dutch and English
  • More than 2 years of Customer Service experience
  • Strongly Customer orientated (both external and internal customers)
  • Good attention to detail
  • Continuous improvement mindset
  • SAP or any other similar ERP system
Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.For more information, visit .

Danaher