HR Specialist (Leave Administration)

• Manage the administration of leave of absence programs including maternity leave, parental leave, and long term sick leave.
• Consult with employees and managers to explain leave provisions, determine eligibility, interpret policies and address general inquiries.
• Troubleshoot and resolve routine and complex leave issues efficiently and empathetically.
• Maintain accurate and thorough case management documentation in a service center environment.
• Provide comprehensive support to employees before, during and after leave, ensuring a smooth transition and effective reintegration.
• Guide employees through sensitive situations with empathy, professionalism, and a commitment to exceptional service.
• Deliver exceptional customer service, maintaining proactive and consistent communication as agreed upon with employees.
• Constantly collaborate with team members to improve and develop best practices for employee leave management and service delivery.
• Communicate leave plans and changes promptly and clearly to all relevant parties.
• Maintain accurate leave records and documentation, ensuring data integrity and compliance.
• Maintain Workday knowledge portal, keeping leave communication resources up to date and accessible.
• Compile and submit accurate reports as needed, tracking key metrics and leave program effectiveness.
• Ensure all leave of absence programs are compliant with local regulations.
• Exemplify team attitude and willingness to support others in need of assistance.
• Oversee pay-impact leaves, managing claim submissions, participation in claim review meetings and producing necessary reports.
• Provide, review and process leave-related paperwork for employees promptly.
• Ensure accurate and timely leave payments in collaboration with payroll.
• Work closely with local business facing HR partner, COE and HR compliance to ensure consistent and clear communication.
• Support the design and implementation of new leave programs, contributing ideas and feedback to improve employee experience.

• Degree in Human Resources or a related field
• Fluency in German and English, both written and spoken are required

• Previous experience in leave administration, HR Operations, Business-facing HR or HR COE preferred
• Proficiency in French both written and spoken is preferred
• Proficient in relevant software and tools related to workforce management and HRIS
• Strong attention to detail paired with the ability to work well independently and under pressure
• Experience in creating reports, assessing, manipulating and presenting data in various formats
• Experience working cross functionality with different stakeholders with a high responsiveness to business needs
• Ability to prioritize multiple simultaneous deliverables and work in a fast-paced demanding environment
• Strong communication skills, both written and verbal, with the ability to clearly and effectively convey information to diverse audiences

Stryker