
Client Services Project Manager / Shift
- Bleiswijk, Zuid-Holland
- Vast
- Voltijds
- Electronic batch record creation and management.
- Study set-up and support to the Project Manager team for amendments.
- Coordinating storage and shipment requirements.
- Handling client requests for material disposal.
- Ensuring accurate billing of client activities.
- Being responsible for the close-out of client studies in collaboration with Project Managers.
- Preparing and submitting documentation related to client activities and requests.
- Handling the green light to ship (GLTS) process according to project timelines.
- Assessing client-supplied study specifications with Quality, Operations, and Procurement teams to craft effective Supply Chain solutions.
- Ensuring timely completion of activities to meet client requirements.
- Applying project planning tools like Microsoft Project/Smartsheets & KanBanize for monitoring and communication.
- Providing timely reports and other information.
- Keeping open lines of communication with all collaborators about order status.
- Liaising with Operations and Quality teams to ensure appropriate handling of study logistics.
- Assisting with management of stock levels for kit materials and packaging components.
- Writing and reviewing departmental SOPs and Project Plans.
- Ensuring revenue recognition for assigned projects and verifying final information for the Accounting Department before invoice release.
- Handling non-conformance reports and providing timely resolutions.
- Providing training to other members of the Fisher Bio Services team as needed.
- Participating in cross-functional business process improvement activities.
- Demonstrating effective written and verbal communication skills and the ability to work with all levels of management.
- Being available for occasional overtime work as required.
- Ideally, 1-2 years of successful experience in project management as an Associate/Assistant Project Manager.
- Certification in Project Management by a recognized training institution (or working towards certification) is an advantage.
- Understanding of GXP requirements in a pharma or CRO environment.
- Flexible and adaptable with strong customer leadership skills.
- Ability to analyze problems and define customer-centric solutions.
- Resilient and encouraging phenomenal teammate.
- Excellent interpersonal, verbal, written, and numerical skills.
- Scientific degree required or other degree coupled with pharma/CRO equivalent work experience.