Director Regional IT Operations - EMEA & APAC

Corbion

  • Gorinchem, Zuid-Holland
  • Vast
  • Voltijds
  • 2 maanden geleden
At Corbion, we exist to champion preservation in all its forms, preserving food and food production, health, and our planet.At Corbion, we preserve what matters. We are a global leader in sustainable ingredient solutions, leveraging biotechnology to create food, biochemical, and medical products that extend shelf life, reduce environmental impact, and promote health. With operations across the globe, Corbion is committed to innovation, sustainability, and creating a better future through science.Your RoleAs Director of Regional IT Operations – EMEA & APAC, you will play a key leadership role in overseeing the delivery of IT services across both regions. You will manage a team consisting of the Manager IT Operations APAC (based in Thailand) and Manager IT Operations EMEA (based in The Netherlands)—and indirectly lead their teams of Support Specialists, Technical Engineers, and you will directly lead a team of 7 Application Consultants (a total team size of approx. 19 FTE). You report to the SVP IT, who is also based in The Netherlands.This role is based at our Gorinchem office, with the flexibility to occasionally work from our Amsterdam office and one day per week from home.You will ensure efficient and effective IT operations in the areas of application support, end-user support, and local network infrastructure. You will also collaborate with global IT leadership and cross-functional business stakeholders to align regional services with global IT strategy.Key ResponsibilitiesTeam & Leadership
  • Lead and develop a regional team of ~19 IT in EMEA and APAC.
  • Manage performance, development, and collaboration across geographically distributed teams.
  • Foster a culture of service excellence, accountability, and continuous improvement.
Application Support
  • Oversee support and performance of business-critical applications.
  • Ensure high system availability and rapid issue resolution.
  • Continuously optimize application support processes.
End-User Support
  • Ensure effective support for hardware, software, and connectivity issues.
  • Manage SLAs and user satisfaction across both regions.
  • Promote knowledge sharing and self-service options.
Local Network Operations
  • Oversee stability, performance, and security of local IT infrastructure.
  • Collaborate with network specialists and vendors on upgrades and issue resolution.
  • Enforce network security policies and best practices.
Service & Vendor Management
  • Define, track, and improve SLAs and KPIs for IT operations.
  • Manage vendor relationships, contracts, and performance reviews.
  • Drive cost-effective and high-quality external service delivery.
Qualifications
  • Bachelor’s degree in IT, Computer Science, or related field (Master’s preferred).
  • 8+ years of experience in IT service management or IT operations.
  • Proven leadership of distributed teams in an international, multi-site environment.
  • Expertise in ITIL and service management frameworks.
  • Strong knowledge of application and infrastructure operations.
  • Solid vendor and stakeholder management experience.
  • Excellent communication skills in English; other languages are a plus.
Why Corbion?At Corbion, you’ll join a collaborative and purpose-driven organization that values innovation, sustainability, and inclusion. This is an opportunity to lead regional transformation, work with a strong international team, and make a meaningful impact on the way we deliver IT services across the globe.About CorbionCorbion is the global market leader in lactic acid and its derivatives, and a leading supplier of emulsifiers, functional enzyme blends, minerals, vitamins, and algae ingredients. We use our unique expertise in fermentation and other processes to deliver sustainable solutions for the preservation of food and food production, health, and our planet. For over 100 years, we have been uncompromising in our commitment to safety, quality, innovation and performance. Drawing on our deep application and product knowledge, we work side-by-side with customers to make our cutting-edge technologies work for them. Our solutions help differentiate products in markets such as food, home & personal care, animal nutrition, pharmaceuticals, medical devices, and bioplastics. In 2024, Corbion generated annual sales of €1,288.1 million and had a workforce of 2,399 FTE. Corbion is listed on Euronext Amsterdam. For more information: www.corbion.comCorbion does not accept unsolicited resumes from individual recruiters or third party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers. All candidates must be submitted by approved Corbion vendors who have been expressly requested to make a submission by our Talent Acquisition team for a specific job opening. No placement fees will be paid to any firm unless such a request has been made by the Corbion Talent Acquisition team and such candidate was submitted to the Corbion Talent Acquisition Team.

Corbion