IT second line Service Desk employee - Oostrum

Suc6 Recruitment

  • Oostrum, Limburg
  • Vast
  • Voltijds
  • 2 maanden geleden
Meer detailsMatch criteriaFunctiegroep
  • Logistiek/ transport / inkoop
Regio
  • Noord Limburg
Opleidingsniveau
  • HBO
Function contentFor our client, a leading international logistics player in Oostrum, we are looking for anIT second line Service Desk employee ( 32-40 hour )Within the team, technical services take place for installation and incident management of workstations, laptops, servers, networks (LAN/WAN), Wi-Fi, scanners, telephones, and printers. This is done partly in cooperation with various corporate support departments.
  • Perform day-to-day and project-based work with minimal disruption of logistics business processes (implementations/changes).
  • Log and track Service Desk (ServiceNow) tickets, keeping users up to date with timely and concise communication.
  • Install, configure, manage, and optimize hardware and infra networks.
  • Troubleshoot incidents, escalate where required, ensure timely resolution.
  • Provide user support and training for general hardware, software, and other mobile/telecommunication devices.
  • Identify, track, and escalate repetitive/severe issues, problems to realize changes and continuous improvements.
  • Ensure current documentation of local processes and procedures.
Function requirements
  • Education level minimal on MBO-4 level.
  • At least 1-year prior desktop and infrastructure hardware support experience in a similar role.
  • Preferably ITIL Foundation certificate.
  • Experienced with networking infrastructure and VPN.
  • Knowledge of Windows 10+ OS.
  • Experience with Active Directory (Users and Computers).
  • Basic to intermediate understanding of Windows Networking environment.
  • Exposure to LAN/WAN/Wi-Fi networks.
  • MS Office/365 Troubleshooting Skills.
What you get in return
  • A good monthly salary based on education and experience;
  • A fixed contract with excellent working condition;
  • 31 vacation days;
  • Great opportunities for further development internally through training and education;
  • Travel allowance;
  • Attention to personal and professional development;
  • Collective pension scheme;
  • If you are not sick for 6 consecutive months, you will receive one extra vacation days;
  • Ability to work at home.
More infoWant to know more? Then contact at 06 1881 7501ApplyInterested? Then click on the application button or send your resume to r.vdborst@suc6recruitmentIs this not exactly what you are looking for? Then contact us for some free career advice or view our other . Do you know anyone for this role? Send an email right away and have a chance to win a special gift. View the .Never miss new vacancies? Then follow our !LocatieOostrumPublicatie datum20.02.2024ContactpersoonRené van den BorstE:

Suc6 Recruitment