
Senior HR Support Officer
- Geleen, Limburg
- Vast
- Voltijds
- Resolve complex Tier 2 HR support tickets and queries related to the employee lifecycle, working across systems including Cobra, SuccessFactors, ProTime, Pointlogic, and Concur.
- Provide day-to-day operational coordination of HR support teams within a matrix management environment.
- Maintain and update HR data across relevant platforms, ensuring accuracy, consistency, confidentiality, and compliance with local legislation and audit requirements.
- Support ongoing process improvement and documentation efforts, with a focus on standardizing and harmonizing HR operations.
- Collaborate on the implementation and optimization of support delivered by colleagues in India.
- Provide communication support for HR initiatives and organizational changes.
- Bachelor's degree in HR, or a related field
- 5-10 years of relevant professional experience
- Demonstrates cultural awareness and adaptability in a dynamic, international environment
- Proven leadership skills and experience coordinating teams within a matrix management structure
- In-depth knowledge of HR policies, practices, and relevant regulations
- Service-oriented mindset with excellent interpersonal and communication skills
- High level of professionalism and discretion in managing sensitive and confidential information