
French-speaking Customer Service Representative in Rotterdam
- Rotterdam, Zuid-Holland
- Tijdelijk
- Voltijds
- • Fulltime
- • Rotterdam
- • MBO 4
Your tasks:
- Answer customer questions via phone, email, and chat
- Handle complaints and think along about solutions
- Accurately record all conversations and actions in the system
- Recognize customer needs and respond effectively
- Work with colleagues to keep improving the service
Your tasks:
- Answer customer questions via phone, email, and chat
- Handle complaints and think along about solutions
- Accurately record all conversations and actions in the system
- Recognize customer needs and respond effectively
- Work with colleagues to keep improving the service
- A salary starting at €17.04 per hour (about €3,000 per month full-time)
- A temporary contract with the prospect of a permanent position
- A workweek of 32 to 40 hours
- Access to training and plenty of room to grow professionally
- A friendly, informal atmosphere in an international team
- Excellent command of French and good command of English (German is a plus)
- At least 1 year of customer service experience, preferably through multiple channels and in a high-volume environment
- At least an mbo-level education and computer skills
- Strong planning and multitasking abilities
- Willingness to work on location in central Rotterdam