Account Specialist (German & English Speaking)

TalentMark

  • Rotterdam, Zuid-Holland
  • € 3.200-4.100 per maand
  • Vast
  • Voltijds
  • 1 maand geleden
  • Supply Chain
  • Netherlands, Rotterdam
  • juli 25, 2025
  • Fulltime
  • hbo, mbo
  • V-145117
  • €3200 - €4100 per month
Are you a detail-oriented customer service professional fluent in both German and English? Do you have experience with SAP and supply chain processes? Then we're looking for you!We are seeking a proactive and reliable Account Specialist to join our international customer service team. In this role, you will be responsible for managing a portfolio of domestic and/or export customers, overseeing the end-to-end order fulfillment process. You will serve as the key contact between internal departments and your clients, ensuring top-tier service and timely delivery of products.This position requires solid experience in SAP, a customer-first mindset, and the ability to handle supply chain-related inquiries with efficiency and care.Your Responsibilities
  • Provide outstanding customer service to your assigned accounts
  • Process customer orders, manage product availability, coordinate shipments, and ensure accurate invoicing
  • Communicate proactively with Planning, Sales, and Supply Chain teams to solve customer requests
  • Support data accuracy in SAP by coordinating with the Master Data team
  • Act as a back-up for other teams and serve as a go-to person for operational issues
  • Ensure compliance with company procedures and quality governance
  • Contribute to continuous improvement efforts within your team
Who You Are
  • You speak fluent German and English (written and verbal)
  • You have experience working with SAP and a strong understanding of the order-to-cash (OTC) process
  • You have at least 1-2 years of experience in Customer Service or Supply Chain
  • You are proactive, organized, and solution-oriented
  • You are collaborative and capable of building strong relationships across departments
  • You have strong communication skills and a keen eye for detail
What We Offer
  • Competitive salary: €3,200 - €4,100 gross/month (excl. holiday allowance)
  • 25 vacation days per year
  • 13th-month bonus
  • Full reimbursement of public transport costs (No parking available)
  • Hybrid working (max. 2 days/week from home)
  • A dynamic international environment with growth opportunities
Ready to make an impact in a global organization while supporting customers across Europe?
Apply now and help us deliver operational excellence every day.

TalentMark